Contact Information

If you have any questions about your order, our products, shipping, or returns, please feel free to contact us.

Email: info@medicstep.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Response Time: We usually respond within 24 hours.

Order Support

For questions about orders, please include your order number in your email so we can assist you faster.

You can contact us regarding:

  • Order status
  • Shipping information
  • Returns & refunds
  • Product questions
  • Account support

Before Contacting Us

You may find answers to common questions on these pages:

  • Refund & Returns
  • Privacy Policy
  • Terms & Conditions

Business Information

Business Name: MedicStep
Website: www.medicstep.com
Email: info@medicstep.com

Important Note

MedicStep is an online store. The best way to reach us is via email.
Our support team will respond as soon as possible, usually within 24 hours.